Frequently Asked Questions

Privacy & Security

How do I know Slimbox is secure?

Slimbox has been reviewed & verified by Google Cloud Platform's Trust & Safety team to ensure a safe and secure connection to your Gmail account. Slimbox uses a secure method of sign in built by Google called OAuth (Open Authorization).

Does Slimbox store my Gmail password?

No. Slimbox never sees or stores your Gmail password. Your password is used to securely authenticate you with Gmail directly through a technology called OAuth (built by Google).

Can Slimbox read my email?

No. Slimbox detects subscription emails by scanning only the underlying code of the emails. This does NOT involve the body (or content) of your messages, and Slimbox cannot read your email.

For more details about how Slimbox works and how your privacy is protected, we encourage you to check out our plain english privacy policy.

Why does Slimbox request permission to “view and modify” my email when I sign up?

Slimbox provides a daily summary that lists all your clutter from the past 24 hours. This summary email contains links that allow you to easily view your Slimbox emails right from your inbox. In order to do this, the Slimbox application needs to request the “view and modify” permission from Google. There is no way for anyone to view and modify your email other than you, and Slimbox cannot read your email.

Does Slimbox share or sell my personal information or data?

No. Slimbox does NOT share or sell your personal information in any way. We believe that your personal information and data should remain entirely yours. This is why we charge $1 per month for Slimbox – instead of selling your personal information to keep Slimbox running, we charge this small fee. Many “free” services sell your data to the highest bidder, and we simply think this is wrong. Our privacy policy is radically simple because we don't sell your data. (Seriously, check it out).

General

What is Slimbox?

Slimbox is an app that works with Gmail to declutter your inbox. Subscription-style emails are moved out of your inbox and summarized for you in a single email each morning.

How does Slimbox work?

Slimbox securely connects to your Gmail and creates native Gmail filters that detect subscription emails by scanning only the underlying code of the emails (not the content). This scan happens in seconds. The identified “clutter” that Slimbox is ready to move out of your way is then presented to you for a quick review. (Before any email is moved, you confirm whether you’d rather keep it in your inbox). Once you do, Slimbox creates filters directly in your Gmail that move all of the remaining clutter to the #Slimbox folder that is now part of your Gmail.

Because Slimbox creates filters directly in your Gmail, any future clutter is instantly and securely moved out of your inbox, and it is easily accessible through the #Slimbox folder.

How can I see my clutter emails?

You can access your clutter emails anytime in the #Slimbox folder that is created in your Gmail. But you don’t have to remember to check the #Slimbox folder because a summary of your clutter messages arrives each morning, showing you a list of all the clutter that was moved out of your way.

Can I keep emails from certain senders in my inbox?

Yes! You decide which emails remain in your inbox and which are moved to the #Slimbox folder and sent to you in the daily summary. If Slimbox detects new clutter, it will ask you to decide if you want to keep it in your inbox.

Will Slimbox cause me to lose messages I don't want to lose?

No. Slimbox simply moves those subscription messages into the #Slimbox folder that is automatically created for you, so those messages are easily accessible at any time — they are just out of your way and presented to you in a single daily email. Indeed, Slimbox cannot delete your email at all; it simply moves email out of your inbox.

I have existing Gmail filters set up. Will they still work?

Yes. Slimbox doesn’t touch your existing filters. Your inbox will continue to work smoothly as it always has. The only difference is that your clutter messages will also be labeled #Slimbox and moved out of your way.

Is it easy to deactivate Slimbox?

Yes. Simply go to the Delete My Account page and delete your account. All forthcoming subscription messages will come into your email the same way as before you activated Slimbox.

What email clients do you support?

We currently support Gmail and Google Apps (G Suite). But if you have Yahoo or Outlook/Hotmail there is a simple way to “Gmailify” your account — see below.

Can I use Slimbox if I have Yahoo Mail or Outlook/Hotmail?

Yes, but you have to “Gmailify” your account first. Gmail has created a way for users of Yahoo Mail and Outlook/Hotmail to get Gmail’s great features. All you need to do is open the Gmail app, sign in to your email account, and enable Gmalify. This is explained on the Gmail blog.

Can I use my Slimbox subscription for my multiple email accounts?

Not yet, but we are working on this feature. If you want Slimbox to operate on another email account, you need to sign up for it with that other account.

Does Slimbox work with Gmail tabs?

Yes. Many of the subscription messages that you would typically find in Gmail tabs will be moved to your #Slimbox folder. What's great about this is that these messages are removed from your inbox on all your email clients, so your inbox is decluttered no matter how you view it (including on your phone). In fact, once you’ve activated Slimbox, you can turn Gmail tabs off entirely and get back to a simpler inbox where you’re in charge.

Why is Slimbox better than Gmail tabs?

• Gmail tabs hides messages that you might miss. Because Slimbox sends you a daily summary, you’ll never miss a thing.
• Gmail tabs doesn’t allow you to easily decide what should stay in your inbox. Slimbox allows you to review and decide what matters to you.
• Gmail tabs doesn't work on the iPhone Mail app. Slimbox works everywhere you view your email.
• Gmail tabs is not ad-free. Slimbox is.

Why is Slimbox better than Unroll.me?

• Unroll.me sells your data, such as purchase information; Slimbox does not share your data (our privacy policy states this simply & clearly).
• Unroll.me is not ad-free. Slimbox is.

What devices support Slimbox?

Any device that gets Gmail supports Slimbox! Because Slimbox creates native Gmail filters, it works everywhere your inbox works. Any phone, tablet, or laptop that gets your Gmail works with Slimbox.

Does Slimbox collect payment information when I sign up to try it?

No. Slimbox is completely free to try — no payment information of any kind is needed.

Can I adjust how frequently I receive the Slimbox Summary Email?

No. We feel that it's important that you get in the habit of reading your daily summary to ensure that you don't miss anything.

How long do messages stay in my Slimbox folder?

Messages will stay in your #Slimbox folder until you manually delete them. Slimbox cannot delete your email.

How much does Slimbox cost?

Slimbox is completely free to try for 30 days, with no payment information needed. If you want to keep it, it is $1 per month, billed every three months.

What happens with payments if I cancel my Slimbox subscription?

Slimbox is billed in 3-month periods of $3 each. If you cancel, you will be charged for the final 3-month period you’re currently in and then your account will no longer be billed.

I see the name FastSpring on my receipt — what is FastSpring?

FastSpring is a trusted service that securely processes payments for online services around the world, including Slimbox.

What happens when my free trial ends?

If after 30 days you decide that Slimbox isn't for you, it will simply turn off: All Slimbox filters will be removed, and you'll no longer receive a daily summary. Your account settings will be saved for one week in case you change your mind. After this grace period, Slimbox will deactivate your account entirely. You can always come back, but you'll just have to go through the initial scan again as Slimbox won't remember you.